Frequently Asked Questions

Discover the answers to your frequently asked questions about our products and services.

All pre-orders ship on May 1, 2026. You'll receive a shipping confirmation with tracking as soon as your order is on its way.

Yes, pre-orders can be cancelled any time before May 1, 2026. Contact us and we'll take care of it.

Yes, as long as your order hasn't shipped yet. Contact us with your order number and the updated address.

Mythologie is a premier haircare brand founded by renowned stylist, Gina DiBitetto. We know that good hair starts at the root, so each and every product is created to revitalize and nourish your crown. From shampoo to volume mist and salt scrubs to hair oils, Mythologie is meant to redefine how you care for your hair. Infused with Moonstone extract, known to support a healthy moisture barrier, Mythologie is pure alchemy backed by modern science.

Gina is the founder and creative force behind Mythologie. With over 30 years as a stylist, mentor, and salon owner, she created Mythologie to bring intention back into everyday haircare. Her personal journey of reinvention and transformation is the heart of the brand.

Mythologie's signature scent is a Balsamic Gourmand: notes of warm amber, spiced plum, dark anise, vanilla, and a whisper of oud. It's warm, addictive, and designed to make every day feel like a special occasion.

Yes. Every Mythologie product is 100% vegan and cruelty-free, and free from sulfates, parabens, phthalates, and gluten.

Yes. All Mythologie products are sulfate-free and formulated to be gentle on color-treated hair. Golden Aura Shampoo actually helps maintain color vibrancy by chelating the mineral deposits that cause dullness over time.

All Mythologie products are made in the USA with globally sourced premium ingredients.

The full ritual, in order: Crystal Clarity Salt Scrub (weekly, before shampoo) → Golden Aura Shampoo → Crown Renewal Conditioner → Moon Drop Serum (on towel-dried hair) → Divine Intervention Styling Cream → Heavenly Body Volume Mist. Each product also works well on its own, but the complete ritual is where the real results are.

Not at all. Every product works on its own. But they're formulated to complement each other, each step builds on the last. If you're starting out, Crystal Clarity, Golden Aura, Crown Renewal, and Moon Drop make a strong foundation.

Yes. The full line is designed to work across hair types. Fine hair should use lighter amounts of Divine Intervention and Moon Drop (1–2 pumps or drops). Thick and coarse hair can use more. Gina's Ritual tips on each product page are calibrated by hair type.

Before. Apply Crystal Clarity to dry or damp hair before shampooing. Massage into the scalp for 3–5 minutes, rinse, then follow with Golden Aura Shampoo and Crown Renewal Conditioner. Use weekly or as needed.

Yes. Crystal Clarity was designed as a dual-purpose scrub. The Shea Butter Nilotica and Grape Seed Oil leave skin incredibly soft. Gina's tip: use it all over and set your intentions while you're at it.

No. The combination of Celtic Sea Salt and Organic Sugar creates a gentler dual exfoliation than salt alone. The sugar dissolves gradually while the salt provides deeper clarifying action, and the Shea Butter and oils keep the scalp moisturized throughout.

That's Menthyl Lactate, a gentle cooling agent derived from natural mint. It creates a clean, fresh sensation on the scalp and boosts circulation to support nutrient delivery to the follicles. The tingle means it's working.

Hygienic, mess-free application. Scoop the scrub with the spatula, emulsify in your palm, then apply directly to your scalp. Keeps the jar clean and the formula uncontaminated.

No. Hemisqualane is an ultra-lightweight emollient that absorbs quickly without residue. Use 1–2 drops for fine to medium hair, 2–3 for thick or coarse hair. Start with less, you can always add more.

Yes. The same oils that nourish your hair (Argan, Grape Seed, Hemp Seed, and Castor) are deeply moisturizing for skin. Apply to damp skin after showering for best absorption.

Clinical testing on Hemisqualane shows a 34% reduction in frizz after 24 hours compared to untreated hair. Smoother, more controlled strands that hold through the day.

No. The Hemisqualane and biopolymer formula is designed to be lightweight. Fine hair types should use 1–2 pumps. For thicker hair, 2–4 pumps. For extra shine, mix a pea-sized amount with Moon Drop Serum.

No. Heavenly Body is formulated for flexible, touchable hold. Marshmallow Root Extract creates natural volume without crunch. For maximum lift, spray at the roots before blow-drying.


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